Traveling from Tulum Airport (officially known as Felipe Carrillo Puerto International Airport) to the vibrant town of Tulum is a straightforward process, but it’s important to understand your options, costs, and what to expect. This article provides accurate, up-to-date information to ensure a smooth journey.

Availability of Taxis at Tulum Airport

Taxis are typically available at Tulum Airport, but it’s far from guaranteed, particularly during high season, you will often find there are no free taxis. The airport has a dedicated taxi service area near the arrivals terminal. If you don’t find a taxi there, you will have to wait.

There is no ride-hailing service like Uber or DiDi operating in this region, because the local taxi drivers do everything they can, including harassing and physically assaulting Uber drivers, to prevent it. So far they have been successful.

Cost of a Taxi from Tulum Airport to Tulum

The cost of a taxi ride for max three persons from Tulum Airport to and from downtown Tulum is usually 70 USD. To and from the hotel zone expect to be charged a minimum of 80 USD. Key factors influencing taxi fares:

Passenger Count: Usually taxis charge extra for groups larger than three people or for oversized luggage.
Time of Day/Year: Late-night or holiday travel might incur additional charges.

Travel Time

Tulum Airport is located approximately 25 miles (40 kilometers) from Tulum town center and typically takes 20–30 minutes, depending on traffic. The route is a direct drive along relatively well-maintained roads.

Tips for Taking a Taxi from Tulum Airport

Carry Cash (in Small Denominations): Most taxis in the region operate on a cash-only basis. Mexican pesos are preferred, though USD is often accepted. If you pay with USD you will typically get a very unfavorable rate. Also, don’t expect taxi drivers to always carry enough change. Many times a 500 peso bill (around 25 USD) already leads to problems. Worse, when they don’t have enough change, the standard solution is to have you sort it out! They’ll want you to go to some shop to change or even leave the change all together. Never have they offered us to go change themselves. Unfortunately the high taxi rates don’t come with a service minded attitude.
Confirm the Price: Always confirm the fare before starting the journey. This avoids misunderstandings, unexpected charges or even verbal aggression.
Check for Official Licensing: Ensure the taxi is licensed and displays official markings. Although this doesn’t guarantee anything, getting into an unmarked vehicle of someone you don’t know is asking for trouble.
Pack Light if You Are on a Budget: Taxis generally accommodate standard luggage, but oversized items may require additional fees or a larger vehicle.

Alternatives to Taxis

For most tourists these are the most viable alternatives to get to Tulum from the airport:

Private Airport Shuttle: Pre-arranged private airport shuttles offer a more luxurious and for groups sometimes cost-effective option. Prices start at 95 USD.
Rental Cars: Renting a car at Tulum Airport provides flexibility for travelers planning to explore beyond Tulum. However, be prepared for challenges regarding parking and targeting by corrupt police.

Safety

As mentioned before, drivers have earned a bad reputation. While taxis are generally considered pretty safe for tourists you might want to:

Share your live location with friends or family during the trip.
Don’t flash large amounts of cash or valuable items unnecessarily.