We recommend booking your tours at least one week in advance. However, we can sometimes accommodate last-minute bookings.

This tour is all cenotes – three different ones, including an underground cave system. The Snorkeling & Cenote Tour combines ocean reef snorkeling (sea turtles, tropical fish) with one private cenote. Pick this one if you want the full underground experience; pick the other if you want both ocean and freshwater.

The passageways are wide enough to swim comfortably, and your guide leads the way with lamps. Most people find it awe-inspiring rather than scary. But if you have claustrophobia, let us know – we can discuss whether this tour is the right fit or recommend alternatives.

You should be comfortable in the water, but you don’t need to be a strong swimmer. Life jackets are provided and your guide is with you the entire time. The water is calm – no currents or waves.

Swimwear (worn under your clothes), a towel, a change of dry clothes, water shoes (recommended for cave entry), biodegradable sunscreen, a waterproof camera if you have one, and some cash. All snorkeling gear and life jackets are provided.

Both options are available. Private tours are fully customizable – adjust the itinerary, pace, and stops. Small-group tours follow a set route with other guests.

Yes. Every tour includes roundtrip air-conditioned transportation from your accommodation in Tulum and back.

Yes, all guides are fluent in English and Spanish.

Yes – all entry fees, park admissions, and required permits are included in the price.

A picnic-style lunch between cenotes – sandwiches, fruit, snacks, and drinks. Let us know about dietary restrictions when you book.

Full payment via online payment link before the tour. Prefer to pay in Mexican pesos? Just let us know.

The minimum age is 6 years. The cave cenote involves swimming through enclosed passageways, which is not suitable for younger children.

Free cancellation up to 48 hours before the start of the tour. No questions asked.