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Cenote Casa Tortuga
Location
- From Tulum: 9 km (5.6 miles), approximately 10 minutes by car.
- From Playa del Carmen: 58 km (36 miles), about 50 minutes.
- From Cancun: 123 km (76 miles), roughly 1 hour and 45 minutes.
How to Get There
By Car: Easily accessible via Highway 307 with clear signage. Free parking is available on-site.
By Taxi: Taxis are available from nearby towns. Note that taxi prices in Quintana Roo are not regulated, so fares can vary. It may also be difficult or pricey to grab a taxi from the cenote back to your accommodation.
By Scooter: A quick 10–15 minute ride from Tulum. Exercise caution on the highway.
By Colectivo: Take a colectivo heading toward Coba and ask the driver to stop at Casa Tortuga. A short walk leads to the entrance
Private Driver
Price
- General Entrance (includes 4 cenotes, life jacket, and a guided tour): 699 MXN (~35 USD) per person
- Locker Rental: 50 MXN (~2.5 USD)
- Snorkel Gear Rental: Available on-site
Opening Times
Contact Info
- Official website: Casa Tortuga
- Whatsapp: +529843222222
Facilities
- Bathrooms and changing rooms
- Showers (mandatory before entering cenotes)
- Lockers for rent
- Equipment rental (life jackets included in tour; snorkel gear available)
- Free parking
- On-site restaurant and snack bars
- Souvenir shop
- Hammocks and shaded rest areas
- Additional activities: zip lines and ATV rentals
Food Options
What the Cenote is Nice For
Casa Tortuga is renowned for its diverse cenote experiences as it has many cenotes:
Swimming: Enjoy the refreshing waters of both open and semi-open cenotes.
Snorkeling: Explore the clear waters and observe aquatic life.
Cave Exploration: Optional guided tours provide insights into the geological formations.
Relaxation: Unwind in the open cenotes or relax in the hammock areas.
Cenote Tours
What to Bring
Swimsuit – Wear it in advance to save time
Towel – Quick-dry options are best
Water shoes – The ground can be rocky and slippery
Snorkel gear – Some cenotes offer rentals, but bringing your own is more hygienic
Dry bag – Keep your phone, wallet, and valuables safe from water
Cash – Most cenotes do not accept credit or debit cards
Reusable water bottle – Stay hydrated without adding plastic waste
Biodegradable bug spray – Use only after you’re out of the water if needed
Travel light but smart—being prepared makes the experience way more enjoyable.
Help Protect the Environment
Cenotes are part of a delicate ecosystem. To preserve its crystal-clear waters and the life within:
- Only use biodegradable sunscreen, as regular ones can contaminate the water and harm aquatic life.
- Shower before entering to rinse off any lotions, oils, or insect repellents.
- Never touch or remove stalactites, stalagmites, or any rock formations—these natural structures take thousands of years to form and are protected by law. Removing them is illegal and considered an environmental crime.
- Take all your trash with you and help keep the area clean.
- Stay on marked paths to avoid damaging the surrounding jungle or underground cave systems.
- Avoid loud music or shouting, as it disturbs the wildlife and the tranquil experience of other visitors.
Do not feed animals or leave food behind, as this disrupts their natural behavior and attracts invasive species.
Your respect helps keep this natural wonder pristine for future visitors.
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