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A couple stands on a waterslide platform at Xel-Ha, overlooking a turquoise lagoon, lush greenery, and swimmers below.
A smiling couple in swimwear walks through shallow water at Xel-Ha, with palm trees and a spiral water slide tower behind them.
A man in blue swim trunks jumps into a clear, blue-green pool at Xel-Ha, backed by lush greenery and a wooden bridge.
A smiling girl with a snorkel and life jacket swims in clear water as two people float on tubes amid lush greenery and rocks.
Visitors relax at Xel-Ha, floating on blue inner tubes or crossing clear river water surrounded by lush green scenery.
A man and woman in helmets walk through the glowing Xel-Ha cave, past rocky walls, wooden railings, lights, and stalactites.
Two people smile and hold drinks while relaxing in a blue hammock on a sunny tropical beach, surrounded by palm trees.

Xel-Ha

129 USD p.p.

Optional Transportation - you can include your ride to and from Xel-Ha

Fair Price Guarantee - you never pay more than you would if you book directly with Xel-Ha

Rated Excellent
4.9* & Over 100 Reviews
Read Reviews

The most relaxed park near Tulum – and close, just 25 minutes away. Built around a natural inlet where fresh water meets the Caribbean, Xel-Ha is a full-day, all-inclusive water park. Snorkel the cove, float the river, ride the tallest waterslide in the Riviera Maya, and eat and drink as much as you want. One ticket, everything included – food, drinks (including alcohol), snorkel gear, lockers, towels, and bicycles.

Location

How to Get There?

Xel-Ha is located just 25 minutes north of Tulum – the closest large park to town.

Private driver – roundtrip from your accommodation (see pricing below)
Rental car – the park has free parking
Taxi – your hotel or villa can arrange one

Things to Do

Scenic Lighthouse
A 40-metre tower with a 360° viewing platform and a waterslide descent - the tallest in the Riviera Maya. Walk up for the views, slide down for the thrill.
Snorkel
Xel-Ha's natural inlet is essentially a giant aquarium — calm, crystal-clear water where freshwater rivers meet the Caribbean Sea. Snorkel among hundreds of tropical fish species in a protected cove. No currents, no waves - one of the easiest and most rewarding snorkeling spots in the Riviera Maya.
River Tour
Drift downstream on an inner tube through the park's river system - jungle on both sides, freshwater from underground springs, and natural pools along the way. Relaxed, scenic, and the most popular way to spend an hour.
Cave
An underground cave to explore on foot - cool, quiet, and atmospheric. A break from the sun.
Cliff Climb
A 5-metre cliff jump into the cove. Optional - watch from below if you'd rather not jump.
Trepachanga
A balance and agility obstacle course over the water - ropes, beams, and platforms. Fun for teens and competitive groups.
Pelican’s Flight
A rope swing over a cenote - swing out and drop into the freshwater pool below.
Xel-Há Inlet
The main swimming and snorkeling areas - wide, calm, and surrounded by jungle.
Bay of Caprices
Bay of Caprices is a quieter, more secluded corner for those who want to escape the main cove.
Children’s World
A dedicated area for young kids - shallow pools, small slides, and interactive water activities. Safe and supervised.
Ixchel Grotto and El Dorado Cave
Walk the jungle paths to reach hidden cenotes and the Ixchel Grotto - a turquoise lagoon tucked inside a cave. Quieter and more intimate than the main inlet.
Floating Bridge
Walk across a floating bridge over the river - harder than it looks. A fun challenge for all ages.

Included

All activities

Domestic open bar (beer, cocktails, spirits) + unlimited non-alcoholic beverages

Food - Continental breakfast (9:30–11:30 AM) + lunch buffet (11:30 AM–5:30 PM)

Snorkel equipment, life jackets, inner tubes, bicycles

Lockers, towel, restrooms, changing rooms, showers

Brochure

A vibrant Xel-Ha brochure shows a lagoon, swimmers, water slide, tropical scenery, and a smiling couple amid blue-green tones.
People snorkel and swim in clear turquoise water at Xel-Ha, surrounded by lush greenery and tropical plants, with white text overlay.
Four people zipline over a bright lagoon with lush greenery. Smaller images show kids playing in water and crossing a rope bridge.
Three people on a balcony overlook Xel-Ha’s blue lagoon as others swim. Insets show families biking and enjoying the water.
Colorful Xel-Ha park map and brochure in Mexico, showing attractions, dining, activities, extras like dolphin swims, and photos.

Ticket Prices

  • Children 96.75 USD

    5 to 11 years old

  • Adults 129 USD

    12 years or older

Transportation Prices (from and to Tulum)

  • 2-7 people 30 USD roundtrip per person from a meeting point in Tulum
  • Up to 14 people 180 USD roundtrip per vehicle door-to-door

Opening Times

Every Day 8:30 AM - 6:00 PM

What to Bring

  • Swimwear (worn under your clothes)
  • A change of dry clothes
  • Water shoes or flip flops
  • Biodegradable sunscreen
  • Camera or waterproof phone case

Good to Know

  • The most relaxed park – no schedules, no shows to time around. Float, snorkel, eat, drink, repeat at your own pace
  • You will get wet – cenote swimming and snorkeling are core activities. Bring dry clothes for the ride home.
  • Although last minute bookings are often possible, we recommend booking at least a week in advance.
  • All ticket sales are final.

Reviews of Us

Why Choose Your Tulum Concierge?

  • Same price, less hassle – You pay the same as booking directly with the park, but we handle tickets, transport, and any questions in one place.
  • We know the parks – We’ve been to them. We can give you recommendations for your group.
  • Reachable – Available 9 AM – 9 PM daily, with extended hours on weekends to handle changes, questions or last minute requests.

How to Book with Us

Request your tickets
Fill out the booking form or send us a message.
Get confirmed
We'll confirm availability of the tickets and send you the details.
Pay
Pay with an online payment link.
Show up
Get picked up (or drive yourself) and enjoy the day. Everything is pre-booked - no lines at the ticket counter.
Buy your Xel-Ha Tickets

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Frequently Asked Questions

One of the best for kids. No minimum age, shallow snorkeling in calm water, a dedicated Children’s Playground, and the all-inclusive setup means you don’t have to worry about buying food and drinks for the kids all day.
Yes – food (breakfast + lunch buffet), domestic open bar (beer, tequila, rum, vodka, cocktails), snorkel gear, lockers, towel, bicycles, and all activities. The only things you’d pay extra for are photos, premium liquor, and souvenirs.

Xel-Ha is a water park – snorkeling, floating, swimming, all-inclusive food and drinks, no schedule. Xcaret is a culture and nature park – 50+ attractions, wildlife, architecture, and a massive evening show, but food is only included with the Plus ticket. Xel-Ha is the “relax and float” park. Xcaret is the “explore everything” park.

Xplor is pure adrenaline – ziplines, amphibious vehicles, underground rivers, water slides. Xel-Ha is relaxed — snorkeling, floating, eating, drinking. They’re almost opposite experiences. Xplor for thrill seekers, Xel-Ha for people who want to unwind.

Full payment via online payment link. Prefer Mexican pesos? Just let us know.

All ticket sales are final.

Xel-Ha

129 USD p.p.

Buy your Xel-Ha Tickets

Optional Transportation - you can include your ride to and from Xel-Ha

Fair Price Guarantee - you never pay more than you would if you book directly with Xel-Ha

Rated Excellent
4.9* - Over 100 Reviews
Read Reviews
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